Order Information

Creating an Account

If you are new to shopping online with LIJA, you can checkout as a guest or create a new user account. To create your LIJA account, visit the LIJA homepage, click on Register and follow the few easy steps to complete your account set up. We will keep your information on hand so you can quickly check out your items without having to re-enter all your information every time you shop with LIJA. For future visits, all you have to do is log in with your username and password.

Placing Your Order

When you are finished shopping, click on the shopping bag icon and then on the "Check Out" button to place your order. All of the items in your shopping cart will appear in your order during checkout. If you change your mind, you will be able to adjust your shopping cart prior to purchasing.

After filling out your credit card information click on "Submit Order" on the final review page, your credit card will be charged and you will receive an e-mail confirming that your order.

Modifying or Cancelling Your Order

Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us. If you did not receive an Order Confirmation e-mail, please contact us immediately for assistance at 604.270.6060 or webcustomerservice@LIJAstyle.com.

If you are not completely satisfied with your purchase, LIJA is pleased to offer the highest standard of customer service. Unless otherwise specified, all unworn merchandise may be exchanged or returned in its original package within 30 days of from your order date.

Refunds will only be made in the manner in which the payment was made unless otherwise specified. Original shipping and duty charges are non-refundable and you are responsible for the return shipping and duty charges. 

See the Returns section of our site for more details.

Payment Options

LIJA accepts the following means of payment:

• VISA
• MasterCard
• Amex
• PayPal

You must enter your name, address and zip code/postal code exactly as it appears on your credit card statement.

We do not accept cheques, cash, C.O.D. or credit vouchers.  

Protecting your order information is important to us. LIJA uses Secure Sockets Layer (SSL) technology to protect your online order information as it is transmitted over the Internet.

Your credit card will be charged when your order is confirmed and you will receive an order confirmation email.

Promotional Codes

Promotional codes are time-limited offers published online or in print.

Occasionally when you receive a special offer for purchases on LIJAstyle.com, you will also receive a promotional code to use. This code lets us know that the special offer should be applied to your order.

Using the promotional code is easy: Just log into your account or shop as a guest and check out as you normally would. When you have finished adding products to your online shopping cart, the shopping cart page will list your purchases. If a promotional code is in effect, enter it in the box provided on the checkout page and click the Apply Coupon button. For Promotional Codes related to Free Shipping, you must obtain an estimate for shipping costs for your location by filling out your country and state/province before entering the Promotional Code. Once you have your shipping estimate, enter the Promotional Code and Free Shipping will appear as an additional shipping option for you to choose. Choose this option and your new total will appear if a discount applies. If there is any problem with the promotional code you have entered, there will be an error message to let you know how to correct the problem before you can continue the check out process.

Terms

Unless otherwise stated, promotion codes are one-time use only. Promotional codes cannot be combined with other discounts or promotions. Other terms posted at LIJAstyle.com at time of purchase apply. Posted shipping rates apply. Card cannot be replaced if lost or stolen. Card cannot be redeemed for resale product. LIJA reserves the right to cancel the card at any time for any reason.