Return & Exchanges – LIJA


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Return & Exchanges

If you’ve been too dedicated to working out and now need a smaller size or have changed your mind about your latest purchase, you can find all the info for a prompt refund here.

  • Items being refunded must have their original tags attached and must be accompanied by a completed return form
  • We are unable to refund used or customer-damaged items
  • We must receive return packages within 30 days of the purchase or order date - these refunds will be credited in the same form as the original payment type
  • Each order number must have its own return form
  • We only offer exchanges for the same item in a different size and/or color, within 30 days of the purchase or order date
  • Original shipping and duty charges are non-refundable
  • You are responsible for the return shipping and duty charges. LIJA does not accept C.O.D.
  • Please allow 3-4 weeks from the shipping date for your account to be credited and 1-2 billing cycles for the credit to appear on your statement
  • We are unable to refund purchases made through retailers other than

How to return a purchase?

  • Ensure that your return meets the above policy criteria
  • Fill out LIJA's Return Form in full.  A Return Form is enclosed with every package or can be accessed via this link: LIJA Return Form
  • Include your completed return form with your return package.
  • Please note that LIJA is not responsible for return postage. When you return goods, please retain proof of shipping from your shipper. We cannot be responsible for any items that fail to reach us. Please send your package, including your completed return form, via a prepaid, insured, traceable method to ensure a safe and documented delivery
    ***Please note that a completed return form will speed the process of your return. If your return form is not completed in full, your refund may be delayed.

For Returns in the USA

Attn: LIJA Web Returns

IPS USA Warehouse c/o Metro Custom Broker

1689 Grant Avenue

BLAINE, WA 98230  


For Canadian Returns and all other locations (excluding USA)

Attn: LIJA Web Returns
#115-4631 Shell Road
Richmond, BC
V6X 3M4 Canada



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